Customer. Delight. Eknovate.

BPO - Business Process Outsourcing

Outsource your non-core processes! Be it call center operation or a shared service center! We have global experience to handle it onshore, near-shore or offshore!

Our Leadership has been managing call centers and BPOs for over 20 years. We have experts who have been outsourcers themselves, as well as outsourcing providers. We also have experts who have managed over 17000 outsourced resources and consistently achieved global best in class performance and delivered on all KEY Client metrics!

Should you choose us to be your BPO partner, we commit to becoming the BEST performing provider in your entire network!

We can design, implement and manage the following type of BPO operations across most of the world. Where we don’t have existing facilities our management and investors have backed us to setup new ones to ensure we truly become the partner of choice for our Clients.

  • Call Center Services

  • Back Office Services

  • Shared Services

  • Digital Marketing Services

  • Healthcare Services

Call Center Services:

  • Sales and Customer Acquisition

    • Inbound Sales

    • Order Taking

    • Outbound Sales

    • Lead Generation

    • Email/Chat Sales

    • Telemarketing

  • Customer Care

    • Customer enquiries

    • Billing queries

    • Online Reservation

    • Registration and Payments

    • Customer Retention

  • Technical Support

    • Hardware and Software troubleshooting

    • ISP Dial-Up and Broadband Support

    • Handhelds and other consumer product

    • Up-Sell and Cross-Sell

    • Level 1, 2, and 3 (Advanced Tech support)

Back-Office Services:

Shared Services:

Digital Marketing Services:

Healthcare Services:

  • Order Entry

  • Data Verification

  • Transaction Processing

  • Payment Processing

  • Application Processing

  • Invoice Processing

  • Finance and Accounts

  • Human Resource

  • Supply Chain

  • Payment Processing

  • Logistics and Fulfillment

  • Legal and Para Legal Services

  • Search Engine Optimization

  • Search Engine Marketing

  • Social Media Management

  • Pay Per Click Advertising

  • Social Media Analytics

  • Coding

  • Patient Eligibility

  • Medical Billing

  • Accounts Receivables

  • Payer Negotiations

For more information, please contact: or